COMPLAINT PROCEDURES

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Dear Citizen

The purpose of the brochure below is to inform you of procedures for filing a complaint against an employee of the Joplin Police Department.  Contained therein is information pertaining to accepting, processing and investigating complaints concerning allegations of employee misconduct.  The accompanying Complaint Receipt form is used by the Police Department as a basis for conducting investigations into allegations of employee misconduct.  The complaint procedures adopted by the Joplin Police Department ensure that fair and proper action is taken when an employee is accused of misconduct.

Establishment of procedures for investigating complaints and allegations of employee misconduct is crucial to demonstrate and protect the Joplin Police Department’s integrity. The Joplin Police Department shall accept and investigate fairly and impartially all complaints of employee conduct to determine the validity of allegations and to impose any disciplinary actions that may be justified in a timely and consistent manner.

Sincerely,

Lane Roberts , Chief of Police

Complaint against Officer Brochure (PDF)

Complaint against Officer Form for Online Completion (PDF)